Dale Photographic Reviews

I gotta say, the service for delivering lenses was both solid and fast. Really impressed with how quickly they got it to me!

Everything's great, no issues here

Top-Notch Support. I messed up my order. They fixed it completely, no hassle, super quick. Thanks a bunch!

When I inquired about the hold-up with my order, it seemed like I was from a different world. Just so you know, I've been a loyal customer for ages, but now I'm done.

Incredible deal on a Lee ND15 filter. It showed up super fast. I've shopped with Dale previously and always had positive experiences.

What a fantastic service! The lens arrived in great shape. Everything was top-notch. Much appreciated!

Absolutely top-notch service. I was really impressed!

Every interaction I've had with this company has been positive. They really take care of you, and the delivery service is top-notch. No issues at all! xx Daniel Cullen, Northern Ireland

I had a fantastic experience with the service, especially considering the surprise delay in shipping. Much appreciated! Everything arrived just as it was described.

They offered what I was looking for at a great price. The staff were super helpful.

Fantastic service! Quick shipping and the items were just what I hoped for. Can't recommend them enough. I'll surely be back for more.

I was nearly ready to throw in the towel with Nikon and my D7500. We headed over to Dale Photographic and shared my predicament. Steven and Aaron were fantastic, even sacrificing their breakfast to help me out. In just thirty minutes, they fixed the problem. Top-notch service; they've definitely earned a loyal customer. Cheers, guys! Andrew.

I've shopped with Dale in the past, and it's always a piece of cake to locate what I'm after. The service is top-notch, and delivery is super fast. This is a company you can count on!

I still haven't gotten my order. It's been three weeks now. I sent one email at the beginning about the delay.

I reached out to Dale Photographic with a pretty detailed inquiry about the lens and some issues I had with another one I bought recently. I wanted to make sure the lens they were selling was in good shape. I ended my message with a note about the one-month guarantee, asking them to check it or assure me that I could return it if there were any problems.

Their response was brief: 'Thanks for your message. I have tested everything and all is fine.'

But when the lens arrived, it was a different story. It wobbled on the camera mount, and I was so worried about damaging my D850 that I didn’t even try to take a picture. I detailed the issue and was told I had to pay for the return shipping. I thought it was unfair since I received a faulty product. I wrote back saying, 'Since this return is due to a fault, I expect the return postage to be covered. I didn’t think I’d get a defective lens, especially after our previous discussions. I’m surprised you missed this issue during your testing.'

Dale's reply was: 'It was clearly mentioned in previous emails that you would be responsible for the return postage, so no, we won’t be refunding it, just the purchase price of the lens. We already paid £12 for DPD to send it to you.'

After all that, how many stars would YOU give them?